Contact

© 2019 by Brian F. Reynolds Inc.

​​

Tel: 905-407-3333​

sandy@whatdoyouexpect.ca

Workshops

What Do You Expect? 

Length: 4 hours

The WDYE program is a practical approach to managing expectations at all levels of your organization. Everyone experiences the strain of expectations from forward facing employee fielding calls from disgruntled customers or a middle manager feeling the squeeze of the expectations of direct reports and their manager – your employees are feeling the stress!

This practical program gives your employees a framework for handling those expectations.

At the end of the program your team will be able to:

  • Identify the challenge of expectations

  • Communicate clearly their expectations with the people who matter

  • Have conversations that get to the root of the problem

  • Manage their expectation related stress

  • Initiate more conversations that communicate what’s important now

Create a culture of managing expectations. Each participant will receive a copy of the the book What Do You Expect. 

Contact us to discuss how to bring this program to your organization.