Workshops

What Do You Expect? 

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Length: 4 hours

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The WDYE program is a practical approach to managing expectations at all levels of your organization. Everyone experiences the strain of expectations from forward facing employee fielding calls from disgruntled customers or a middle manager feeling the squeeze of the expectations of direct reports and their manager – your employees are feeling the stress!

This practical program gives your employees a framework for handling those expectations.

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At the end of the program your team will be able to:

• Identify the challenge of expectations

• Communicate clearly their expectations with the people who matter

• Have conversations that get to the root of the problem

• Manage their expectation related stress

• Initiate more conversations that communicate what’s important now

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Create a culture of managing expectations. Each participant will receive a copy of the the book What Do You Expect. 

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Contact us to discuss how to bring this program to your organization.