What is the one skill that will increase customer satisfaction, strengthen personal and organizational relationships and reduce conflict and stress in your life?

the ability to manage expectations

Stop spending time and energy dealing with frustration, disappointment and anger so that you can focus on what is most important.  
Trying to manage unrealistic expectations leads to stress and overwhelm. 
Unmet expectations can lead to disappointment, conflict and anger.
We want to help you improve the quality of your relationships, increase customer satisfaction and employee engagement and have well-functioning teams. 
we provide you with the tools to:
  • help you understand how to set realistic expectations,
  • know how to communicate them clearly
  • have conversations that increase team effectiveness and organizational health.
for a free fifteen minute expectation consultation: 





we offer custom workshops, keynotes, and individual coaching. We work with organizations, non-profits, community groups, churches and individuals.

Want to know more:
Contact us by email
or call 905-407-3333

© 2019 by Brian F. Reynolds Inc.