Disappointment, frustration, anger – every day we face the emotional wake of unmet expectations. At home, at work, at school, in the community. Everywhere. All the time. We confront our own expectations, as well as the expectations of others. The ability to manage expectations can make the difference in building healthy relationships both in business and with family and friends. “What do you expect?” This is the question you need to ask. All the time. Sounds simple, but asking this question will help untangle the expectations and emotions that confront all of us.“What Do You Expect? The Question You Need to Ask” comes to you in several forms. It is a one hour seminar which introduces you to the concepts and the book. The book will be followed by three workbooks to help you apply it to areas of home, business/organizations and church/faith groups.